Lorraine Hotel in South Beach is a place where Miami’s best comes together. We make sure you feel even more comfortable than you do at home. Whether you’re coming for business or pleasure, our experienced and friendly staff, along with all new rooms, a fully renovated lobby and dining area will make your Miami stay flawless.
Get prepared to enjoy the warmth of home with the excitement of South Beach’s best!
Lorraine Hotel con gusto aceptará y almacenará paquetes para los invitados. Preferimos que la recepción de paquetes sea programada para arribar al hotel con una anticipación no mayor a una semana (7 días) a la fecha de su llegada. Para simplificar la entrega de sus paquete, el nombre del destinatario DEBE coincidir con el nombre en la reserva. No planifique el arribo de paquetes con más de siete días (7) antes de su llegada al hotel. No somos responsables por paquetes perdidos / no entregados o que hayan sido dañados durante el transporte. El hotel no asume ninguna responsabilidad por los paquetes almacenados. Nuestra dirección postal es la siguiente:
Se aplicarán los siguientes precios y procedimientos:
1-3 Cajas / Cartas / Paquetes (de menos de 20lb cada uno) serán libre de costo.
- Cuatro (4) cajas o más - $ 10.00 por pieza después del 3er. caja de hasta 20 libras
- Cualquier paquete recibido de más de 20 libras se cobrará $ 15.00 por pieza
- Los días de almacenamiento posteriores a los cinco (5) primeros cuestan $ 10.00 por pieza
Lorraine Hotel will gladly accept and store packages for guests. We prefer the shipping of all boxes of materials to be scheduled to arrive at the hotel no earlier than one week (7 days) prior to your arrival. To simplify delivery of your packages to you, the name of the addressee MUST match the name on the reservation. We are not responsible for lost/undelivered packages or packages that were damaged in transit. The hotel assumes no liability for stored materials. Our address is as follows:
The following prices and procedures will apply:
- 1-3 boxes/letters/ packages (under 20lbs. each) will be free of charge.
- Four (4) boxes or more - $10.00 per piece after the 3 rd box up to 20 lbs
- Any package received over 20lbs will be charged $15.00 per piece
- Additional storage days beyond five days (5) cost $10.00 per piece
This hotel is committed to making our facilities, amenities and services accessible to all guests with disabilities. This hotel offers the following:
• Hotel complies with ADA Guidelines
• Accessible transportation shuttle with advance notice
• Alarms - Audible
• Alarms - Visual Strobe
• Closed captioning on televisions or closed captioning decoders
• Lowered emergency evacuation instructions
• Phone - Audio/Vibrate/Strobe
• Rooms accessible to wheelchairs (no steps)
• Service support animals welcome
• TTY for guest use
Questions about accessible facilities and services offered should be directed to the hotel at +1 305.538.7721 or info@lorrainehotel.com
We offer free pick-up shuttle service for Miami International Airport (MIA). Shuttle pick up location is on the Second Level - Departures, Gate J, Door 28. Our shuttle fleet consists of a white van with the hotels’ logo on it.
8:15AM / 10:45AM / 1:15PM / 3:45PM / 6:45PM
9:00AM / 11:30AM / 4:30PM / 7:30PM
IMPORTANT NOTES:
• Guests must provide the shuttle driver with printed proof of reservation in order to board the shuttle.
• Our airport shuttle service is is available seven days a week but for Miami Beach only.
• Due to new airport security regulations, our shuttle cannot sit at Terminal for a long period of time. While standing at the shuttle stop location please wave down our shuttle when you see it.
• Our airport shuttle is offered on a space available basis. The Hotel is not responsible for paying for guest transportation when the shuttle bus is full or has mechanical issues.
• Please make sure to schedule your return trip to the airport at least 24hrs in advance .
• GUESTS ARE LIMITED TO UP TO 2 PIECES OF LUGGAGE WEIGHING 50-75 LBS OR LESS. ITEMS NOT ALLOWED ON BOARD INCLUDE: TVS, WINDSURFING EQUIPMENT, SURFBOARDS, VERY LARGE BOXES, BICYCLES, ETC.
• THE HOTEL IS NOT RESPONSIBLE FOR YOU BEING LATE OR MISSING YOUR FLIGHT DUE TO UNFORESEEN CIRCUMSTANCES SUCH AS TRAFFIC OR MECHANICAL PROBLEMS WITH OUR VANS.
For any other questions or concerns please contact the hotel directly.
OUR WEBSITE
Lorraine hotel is committed to facilitating the accessibility and usability of its Website, http://www.lorrainehotel.com/ (the “Website”), for persons with sensory disabilities. To accomplish this, Lorraine hotel will be implementing over time the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”) as its web accessibility standard, which will also bring the Website into further conformance with the Section 508 Web Accessibility Standards developed by the United States Access Board. Further, our Website will be tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies.
Until such time as our electronic media upgrades are complete, if you have difficulty accessing any our website, apps or intranet to attain information or for any other purpose please contact reservations@lorrainehotel.com or +1 305.538.7721 and one of our representatives will be able to assist you.
If you have any questions or further assistance please contact reservations@lorrainehotel.com or +1 305.538.7721 and one of our representatives will be able to assist you.
Update your preferences and you won’t miss out
Lorraine hotel (the “Company") is concerned about privacy issues and wants you to be familiar with how it collects, uses and discloses your Personal Information. This policy covers the Company websites (the “Websites") and Services (as defined below) and is applicable to the Company and all of its hotels. This Privacy Policy informs you as to how the Company looks after your Personal Information and tells you about your privacy rights and how the law protects you. By providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy. Customer satisfaction and the confidence entrusted by our customers are our most valuable resources. For this reason, Lorraine hotel protects all the data it manages and offers utmost respect for its customers’ rights.
For this reason, we need you to let us know about your preferences regarding the processing of your data for commercial purposes, as well as to inform you about our updated privacy policy, which you can find below:
• We process the data supplied by our customers and users in order to provide the requested services, to fulfill our legal obligations, to improve the quality of our services and to send commercial communications. This is based on an existing contractual relationship, current legislation and our legitimate interest in reviewing and promoting our services.
• We develop commercial profiles from your data in order to offer you customized attention and to send exclusive offers and promotions that are adapted to your profile.
• We only transfer our customers’ data when legally obligated, with your prior consent or to companies within the same group for administrative reasons, or when it is necessary in order to provide the requested services.
• This data is held for the duration of your relationship with us and always for the legal periods and time needed to attend to possible liabilities. Data processed for commercial purposes will be stored as long as you do not request their cancellation.
• You can withdraw your consent for the personalization of our services and communications, without affecting the provision of services that you have requested from the group. Likewise, you have the right to access, change or delete data, as well as other rights.
If you do not specify your preferences, we assume that you wish for us to continue processing your data in order to provide personalized services and communications based on your commercial profile. You can withdraw consent freely at any time by simply notifying us to info@lorrainehotel.com